Posh Virtual Receptionists24.07.198 - App Store

OVERVIEW
We answer your calls, so you can answer what calls you.
Focus on the most important aspects of your business while your dedicated Posh Live Virtual Receptionist professionally answers your incoming phone calls, transfers callers you want to speak with, takes messages, schedules appointments, and more. It’s all controlled by you with the Posh app! Have us step in as much or as little as you like - we’re always waiting on the sidelines, at the ready 24/7/365.

HOW IT WORKS
Here is how Posh can handle your incoming phone calls:
1. We professionally answer the call.
“Thanks for calling XYZ Company. How can I help you?”
2. We dial your phone.
“Yes, we can help you with that. I’m happy to try to connect you with Mr. Smith. Can you please hold for a moment?”
3. If you want to take the call, we connect you and the caller.
“Hi, Mr. Smith! A potential new client is calling. Her name is Lisa. Would you like to speak with her?”
4. If you’re not available, we can take a message or direct the caller to your voicemail.
“Thanks for holding, Lisa. Mr. Smith is currently in a meeting. May I get your number so he can return your call?”
5. We send you a message with the caller’s info.
“Lisa Robinson is interested in your service. Her number is...”

FEATURES
- 24/7 Availability: Have a Posh receptionist answer calls whenever you want, including after hours with custom call routing.
- Call Handling: Set your status with the tap of a button to control when you would like calls transferred to you or when you prefer we take a message.
- Message Management: Choose if you want to receive messages via text, email, or through the app where all messages are logged (includes filtering and archiving abilities).
- Integrations: We can integrate with your software to provide appointment scheduling and lead intake service.
- Bilingual: English and Spanish available.
- Texting and Calling: Text or call any number from the Posh app to keep your personal cell number private.
- Voicemail: Each Posh account includes voicemail that has transcription capabilities.
- Task Assistant: Your Posh receptionist can make outbound calls for you to provide or gather additional info.
- Security: All your data is protected - the Posh app requires a unique login and password to access messages and manage your account.

GET STARTED
Visit posh.com or call us at 866-GET-POSH to speak to a representative about our affordable service plans.
Once your service is setup, download the Posh app, and have Posh answer your calls whenever you like!

Version History Bug fixes and improvements. 24.07.198 07/30/2024 Addition of call recording activity.
Bug fixes to change password and calendar imports. 24.03.197 03/25/2024 Improvements to Import contacts.
Addition of country selector flag for outcall. 24.03.196 03/12/2024 Bug fixes and improvements. 24.01.193 01/30/2024 Bug fixes and improvements. 23.09.192 09/29/2023 Bug fixes and improvements for login flow. 23.09.191 09/27/2023 New changes to the texting feature. 23.09.186 09/26/2023 Bug fixes and imporvements. 23.08.183 08/31/2023 Integration to improve user analytics. 23.08.182 08/28/2023 Fixes and enhancements to activity display. 23.02.180 02/07/2023 Improvements to number blocking capabilities
Improvements to activity display
Improvements to voicemail download
Fixed an issue with voicemail playback audio
Fixed an issue in Contacts that was causing the app to crash
Added the ability to download invoices 23.01.179 02/01/2023 Added a Contact Us screen
Added new screens for user and company information
Added the ability to download voicemails to your phone
Added the ability to import Contacts and Calendar events
Added the ability to set an Apple Reminder from within an activity
Added the ability to access Posh and native Contacts when composing a new Text
Made improvements to the Home screen and activities
Bug fixes 23.01.172 01/23/2023 This update fixes a bug that could cause a crash during login for Canadian users. 22.11.163 12/06/2022 Usage and Invoicing
Global Users now enjoy the same usage and invoicing tools found on our online portal. Call and Minute statistics updated in real-time.

Blocked Contacs
Global Users can now block spam/robo/solicitation callers conveniently from Settings. Notice a particular number keeps calling in and wasting your minutes ? Simply block the number and they will be presented with a busy signal the next time they call. 22.10.157 10/13/2022 Fix to Texts feature 22.08.140 08/15/2022 Fixes to call forwarding feature.
Fixes to login feature to support international phone numbers. 22.08.139 08/12/2022 Fix to Outdial from Activity 22.07.128 07/15/2022 Fix to outdial feature 22.07.126 07/11/2022 Improvements implemented to fix a bug with keyboard in Text feature. 22.07.125 07/07/2022 Improvements implemented to our Text feature for any Conversation where the Text Recipient is saved in your Posh Contacts. The Posh Contact name will now display. 22.05.120 05/17/2022 This release fixes calls not working after updating to iOS 15.4. It also fixes a bug that may cause a crash when logging in while the network is not available. 22.04.114 04/04/2022 Maintenance release. 22.02.109 03/22/2022 New Features: Receive MMS & Call Forwarding Button
Color Highlights to Telephone Numbers & Emails
New Archive button 21.10.108 10/20/2021 This update includes new and improved In-App texting features. 21.06.98 06/05/2021 This update includes the email address in the transfer menu for customers that have multiple transfers emails configured. 21.05.92 05/05/2021